Challenge: Paper based processes, lack of case management metrics.
Outcome: Streamlined HR and complaints processes
The Australian Province of the Society of Jesus (Australian Jesuits) is the Australian arm of the religious order of priests and brothers founded by St Ignatius Loyola more than 450 years ago. The Jesuits are probably best known for their work in education. Their secondary schools and universities are some of the best-known and most respected in the world.
In 2016, the Province launched a comprehensive strategy to enhance professional standards for the safeguarding of children and young people, selecting
Paper cuts: From manual to digital
The Society of Jesus, more commonly known as ‘the Jesuits’ has a very long history, with management systems developed over many years since being founded in 1540. In recent years the Australian Province
Simon Davies became the Province’s Director of Professional Standards at the beginning of 2016. “Everything was paper-based when I arrived,” he says. “We had no metrics on what we were doing.” Davies had previously been the Senior Officer for Professional Conduct,
Without a modern case management system, the Jesuits’ internal systems were being placed under increased pressure, particularly in the implementation and maintenance of best practice standards for professional conduct in the safety children, young
“We needed to
Case management for a range of processes:
The Australian Jesuits selected
“We are a non-profit organisation, so the benefits are largely intangible.
“There is huge potential for case management in the education sector,” Simon Davies, Director of Professional Standards, Australian Jesuits
The Province has developed detailed policies and procedures to ensure the safeguarding of all children in its
Modern tools unlock huge potential Following a wide scoping exercise to find a suitable case management application, the Jesuits selected Polonius for its flexibility and value. “Cost was a big factor.
extent, but it’s also very customisable. So instead of having to make the business process suit the machinery, the machinery suits our processes, which is great.”
The Province is now finding a lot of opportunity for innovation with case management in the education sector and across its other works. “As we use Polonius and more people in our organisation are exposed to it, we are finding
“The future opportunities are huge and it could be used in so many different areas.”